Project Update

Last updated: 2/8/2017

Phase 1 update

Vision Map

Phase 1 Vision Map

Personas

A Persona is a key user segment of your Constituent or Staff/Faculty. Understanding these personas helps identify opportunities for enhancing their experience and informs the change enablement and strategy approach.

NOTE: In some instances someone may have more than one persona (e.g., Alumni and Faculty).

Phase 1 persnoas